# Welcome to Mercuri

### What is Mercuri

Mercuri is a powerful communication platform designed to streamline customer engagement through **SMS and WhatsApp**. It integrates seamlessly with platforms such as [**Wix**](https://www.wix.com/app-market/web-solution/mercuri-ai-with-chatgpt)**,** [**Shopify**](https://apps.shopify.com/mercuri-ai-copilot)**,** [**Microsoft Teams**](https://teams.microsoft.com/l/app/d5ebe090-aa87-4b62-8167-3945cbcca963?source=share-app-dialog)**, and** [**Pipedrive**](https://oauth.pipedrive.com/oauth/authorize?client_id=62896db00e661e59\&redirect_uri=https%3A%2F%2Fapp.mercuri.cx%2Fcommon%2Fpipedrive%2Fauth), enabling businesses to manage customer interactions and marketing campaigns from a centralized interface.

**Key Features of Mercuri:**

* **Multi-Platform Integration:** Connects with leading platforms like [**Wix**](https://www.wix.com/app-market/web-solution/mercuri-ai-with-chatgpt)**,** [**Shopify**](https://apps.shopify.com/mercuri-ai-copilot)**,** [**Microsoft Teams**](https://teams.microsoft.com/l/app/d5ebe090-aa87-4b62-8167-3945cbcca963?source=share-app-dialog)**,** and [**Pipedrive**](https://oauth.pipedrive.com/oauth/authorize?client_id=62896db00e661e59\&redirect_uri=https%3A%2F%2Fapp.mercuri.cx%2Fcommon%2Fpipedrive%2Fauth) to consolidate customer conversations.
* **Campaign Management:** Supports SMS and WhatsApp marketing campaigns with performance tracking.
* **Two-Way Conversations:** Allows real-time customer engagement via both SMS and WhatsApp.
* **AI-Driven Lead Engagement:** Use AI to qualify leads, handle inquiries, and automate follow-ups.
* WhatsApp Catalog and WhatsApp Flows Integration

### Your Guide to Using Mercuri CX

{% embed url="<https://app.supademo.com/demo/cmawg30ct6gebho3r6jvwo7fy>" %}

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### <mark style="color:blue;">Get Started</mark>

**Not sure where to begin?** [***Click here***](https://docs.mercuri.cx/getting-started-with-mercuri-cx) **to start your setup journey**

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