How to verify a WhatsApp Business account
Prerequisites for Business Verification
Registered legal business name
Valid business documents (GST, registration certificate, license, or utility bill)
Active website or online business presence
Business-owned email address and phone number
Access to Meta Business Manager with admin permissions
Steps
Log in using the same Facebook account that owns the WhatsApp Business account.
From the left-hand menu, go to Business Settings > Security Center.
From the Business Verification section, click Start Verification.
Enter Business Details:
In this step, Meta collects official information to confirm your business identity. All details must exactly match your legal documents.
Legal Business Name Enter the registered name of the business as mentioned on official documents (Certificate of Incorporation, GST certificate, license, etc.).
Business Address Provide the complete registered address, including street, city, state, and PIN code. This address should match the one shown on your uploaded documents or utility bills.
Website URL Add an active website that clearly represents your business.
Business Phone Number Enter a valid phone number owned by the business. Meta may use this number for OTP or verification calls, so ensure it is reachable and active.
Verify Contact Details :
In this step, Meta confirms that the contact details you provided actually belong to your business.
Select a verification method to confirm your identity. You can receive a code via email, phone call, SMS, or complete verification through domain ownership.
Upload Verification Documents:
Upload official documents that clearly show your legal business name and registered business address. These documents help Meta confirm that your business is legitimate.
Accepted documents include business registration certificates, GST certificates, licenses, or utility bills.
Ensure the document is clear, valid, and matches the details entered earlier.
Accepted formats: PDF, JPG, PNG
Next, confirm the email address or phone number you submitted to verify your business.
Enter the verification code received via email, SMS, or phone call, then click Next.
After submission, Meta will review the provided details. Verification status will be updated in the Security Center once the review is complete.
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