# FAQs

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<summary><strong>After adding a contact, how do I send a message using Mercuri?</strong></summary>

You can send messages in the following ways:

* From the **Inbox** for one-to-one conversations
* Using **Campaigns** to send messages to multiple contacts
* Using **Flows** to automate messages based on events

For detailed instructions, refer to the respective sections: [*Inbox*](https://docs.mercuri.cx/features/conversations-inbox/starting-a-new-chat-with-a-customer), [*Campaigns*](https://docs.mercuri.cx/features/marketing), and [*Flows*](https://docs.mercuri.cx/features/flows).

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