AI Assistants

Mercuri’s AI Assistants are smart virtual helpers that chat with your customers anytime, day or night.

They can answer questions about

  • products or services,

  • help people find what they’re looking for,

  • share order or booking updates,

  • and even complete a purchase or reservation right in the chat.

This keeps customers happy, engaged, and coming back, while saving your team from repeating the same tasks over and over.

Pricing for AI Responses

  • India: ₹0.25 (25 paise) per AI response

  • Other countries: $0.025 (2.5 cents) per AI response

Note: This charge is only for AI responses through Mercuri. Businesses will still need to pay Meta’s WhatsApp messaging fees separately, as per Meta’s pricing for their country.

PreviousSimplifying Role-Based Access in Mercuri: Use Cases and SolutionsNextHow to Add AI Agents to Your Business in Mercuri CX

Last updated