Train Your AI Assistant
Before the assistant can respond accurately, Mercuri needs to index and process all the connected knowledge sources.
To start training:
Click on Start Training
Mercuri will process:
Website content
Sitemap pages
Added URLs
Connected knowledge sources
The training process usually takes 1–5 minutes depending on the amount of content added.
Deployment Modes
Once training starts, Mercuri provides different deployment modes for managing the assistant.
In Testing mode:
Only added test numbers can interact with the assistant
You can safely validate responses and workflows
Customers will not have access yet
This mode is recommended before going live.
After successful testing, you can switch the assistant to Live mode.
In Live mode:
Real customers can interact with the AI assistant
The assistant becomes active on connected channels like WhatsApp or SMS
Automations and AI replies start functioning publicly
Make sure testing is completed before enabling Live mode.
If you need to make changes later, you can move the assistant back to Draft mode.
This allows you to:
Edit prompts or workflows
Update knowledge sources
Modify configurations
Retrain the assistant after changes
Mercuri makes it easy to continuously improve the assistant even after deployment.
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