# How to Delete a WhatsApp Number from Mercuri Dashboard

<figure><img src="/files/3LpahfvKianqbTVHyzcM" alt=""><figcaption></figcaption></figure>

Follow these steps to remove a WhatsApp number from your Mercuri dashboard:

1. Log in to your Mercuri dashboard.
2. Navigate to **Settings**.
3. Under Settings, select **Communication**.
4. Click on **Communication Configuration**.
5. In the Communication Configuration page, you will see two tabs: **SMS** and **WhatsApp**.
6. Go to the **WhatsApp** tab.
7. Find the WhatsApp number you want to delete.
8. Click on the **gear icon** corresponding to that number.
9. From the options, select **Delete Number**.

**10. A. If you used a WhatsApp Business number:**

1. You will be prompted to first **disconnect the number within the WhatsApp Business app**.

&#x20;[*Follow the steps to disconnect the number within the WhatsApp Business app.*](/communication-channels/whatsapp-integration/faq.md#how-to-disconnect-whatsapp-business-app-from-mercuri-cx)

<figure><img src="/files/t6F8RhPnkbPREjTkoqt0" alt="" width="419"><figcaption></figcaption></figure>

2. Return to the **Mercuri dashboard**, click the **gear icon** , and select **Delete Number**.
3. You will be prompted to **confirm your deletion**. Click **Delete** to complete the process.

<figure><img src="/files/jOd64sirbUN9XiHuOeme" alt="" width="419"><figcaption></figcaption></figure>

**10.B. If you used a standalone number with WhatsApp Business API:**

1. After clicking on **Delete Number,** a confirmation prompt will appear.

<figure><img src="/files/jOd64sirbUN9XiHuOeme" alt="" width="419"><figcaption></figcaption></figure>

1. Confirm by clicking **Delete**.

{% hint style="info" %}
The **Delete Number** option is only available for the **main Mercuri account**. Sub-accounts do **not** have access to this option.
{% endhint %}

Once completed, the WhatsApp number will be removed from your Mercuri dashboard.


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