# How to Sync Shopify Segments with Mercuri CX

{% embed url="<https://youtu.be/UPEZNxaOkS8>" %}

1. Go to the **Contacts section** in your Mercuri CX dashboard.
2. In the Contacts dashboard, click on **Contact List**. In the Contact list, you’ll see a button labeled **Sync Shopify Segments**.
3. Click this button to start syncing your Shopify segments with Mercuri CX.
4. The sync process will take about 5–10 minutes to complete.

{% hint style="info" %}
While Shopify updates segment lists in real time, Mercuri CX refreshes these lists every **24 hours**. If you want to update the list before the 24-hour cycle, simply click Sync Shopify Segments again.
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.mercuri.cx/features/contacts/how-to-sync-shopify-segments-with-mercuri-cx.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
