Managing Existing Workflows

Once a workflow is created, you can view and manage it from the Workflows dashboard.

Each workflow card shows:

• Workflow name

• Trigger event

• Channels used (for example, WhatsApp or SMS)

• Creation date

• Workflow status (On / Off)

From this page, you can also perform the following actions:

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1. Viewing Workflow Logs

Logs help you track how the workflow is performing.

To view logs:

1. Click the Logs icon on the workflow card.

2. The logs will show details of workflow executions, such as:

   • When the workflow was triggered

   • Which messages were sent

   • Whether the action was successful or failed

This helps you monitor and troubleshoot your automations.

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2. Editing a Workflow

If you want to modify an existing workflow:

1. Click the Edit icon on the workflow card.

2. The workflow builder will open.

3. You can update:

   • Triggers

   • Logic conditions

   • Actions

   • Message templates

4. Click Save Changes after making updates.

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3. Deleting a Workflow

If a workflow is no longer needed, you can delete it.

To delete a workflow:

1. Click the Delete icon on the workflow card.

2. Confirm the deletion.

Once deleted, the workflow will no longer run.

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4. Turning a Workflow On or Off

You can also quickly enable or disable a workflow using the toggle switch on the workflow card.

• On → The workflow runs automatically when triggered.

• Off → The workflow is paused and will not execute.

This allows you to temporarily stop an automation without deleting it.