How to Enable Notifications for Mercuri CX ?

For Android Mobile :

1. Open client.mercuri.cx/auth/signin on your mobile web browser and log in to your account.

2. Tap the browser menu icon (two lines) at the top of the screen.

3. Select Permissions from the menu.

4. Under Permissions, tap Notifications.

5. Toggle on the option “Show notifications” to enable them.

Once enabled, you’ll start receiving real-time updates and alerts from Mercuri CX directly on your mobile device.

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For Windows: Chrome browser

1. Log in to your Mercuri account on your Chrome web browser.

2. Click the browser menu icon (two lines) near the address bar.

3. From the menu, select Site settings; this will open a new tab.

4. Under Privacy and security, find and click on Notifications.

5. In the dropdown menu, select Allow to enable notifications.

6. Return to your Mercuri account tab and refresh the page to apply the changes.

Once done, you’ll start receiving notifications from Mercuri CX directly on your Windows laptop.

If you are using the Chrome browser on a Mac, the steps to enable notifications for Mercuri are the same as described above for Windows.

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For Windows: Microsoft Edge

1. Open Microsoft Edge and log in to your Mercuri account.

2. Click on the lock symbol located next to the address bar.

3. In the dropdown that appears, click on “Permissions for this site.”

4. A new tab, "Settings", will open showing site permissions. Under Privacy, search, and services section, locate Notifications, click the dropdown next to it, and select Allow.

5. Return to your Mercuri account tab and refresh the page to apply the changes.