> For the complete documentation index, see [llms.txt](https://docs.mercuri.cx/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.mercuri.cx/features/templates/whatsapp-templates.md).

# WhatsApp Templates

The Templates section in the Mercuri dashboard lets you create and manage **WhatsApp templates** and **interactive templates.** 

In this section, you can

* Create and manage **WhatsApp templates** for predefined messages
* Create **interactive templates** with buttons and quick replies
* Define reusable message formats for common communication scenarios
* Structure conversations to guide users through clear actions