> For the complete documentation index, see [llms.txt](https://docs.mercuri.cx/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.mercuri.cx/features/templates/whatsapp-templates/whatsapp-interactive-templates.md).

# WhatsApp Interactive Templates

Mercuri enables businesses to send **pre-approved WhatsApp Interactive Templates** that are designed to drive customer engagement without manual typing. These templates support **actions like ordering, tracking, paying, sharing location, browsing products, and exploring offers—all within WhatsApp.**

***Interactive messages help brands:***\
\- Automate communication\
\- Reduce response time\
\- Enable instant customer actions\
\- Improve conversions and user experience<br>