# WhatsApp Interactive Templates

Mercuri enables businesses to send **pre-approved WhatsApp Interactive Templates** that are designed to drive customer engagement without manual typing. These templates support **actions like ordering, tracking, paying, sharing location, browsing products, and exploring offers—all within WhatsApp.**

***Interactive messages help brands:***\
\- Automate communication\
\- Reduce response time\
\- Enable instant customer actions\
\- Improve conversions and user experience<br>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.mercuri.cx/features/templates/whatsapp-templates/whatsapp-interactive-templates.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
