How to Create WhatsApp Interactive Templates

• Log in to your Mercuri account.

• From the left side menu, navigate to Templates > WhatsApp.

• Inside the WhatsApp section, switch to the Interactive Templates tab.

• Click on Create Interactive Template.

• The template creation page will open. Enter a short and descriptive template name.

• From the dropdown, select the interactive message type. (eg, “Location Request Message.”)

• Add your message content in the Body section.

• (Optional) Add a footer if needed.

• Review your template in the Preview panel.

• If everything looks correct, click Create to submit the template for approval.