Carousel Cards

What Are Carousel Interactive Templates?

Carousel Card templates on Mercuri allow brands to send swipeable cards inside a single WhatsApp message. Each card can include an image or video, a short description, and a CTA button with its own URL.

This format is ideal for showcasing multiple products, plans, or options in an engaging, visual layout—helping users explore and take action without leaving WhatsApp.

Typical use cases include:

  • Product listings (e.g., variants, bestsellers, new arrivals)

  • Course bundles (EdTech)

  • Plan comparison (SaaS)

  • Travel packages, hotel rooms, property listings

  • Event or session schedules

Use Case: EdTech – Promoting Online Courses

Showcase multiple courses in a swipeable format so learners can quickly browse and click to enroll.

Message Example:

Explore our most popular online courses and start learning today!

Card 1: Python for Beginners – Start Learning → https://example.com/courses/python

Card 2: Data Science Bootcamp – Join Bootcamp → https://example.com/courses/datascience

Why it works: Learners can visually browse different courses at once, increasing engagement and click‑through rates.

Industry examples:

  • EdTech platforms

  • E‑commerce product highlights

  • Travel & Tours

  • Real Estate listings

  • Fitness & Wellness programs

How to Create Carousel Templates on Mercuri

  1. Log in to your Mercuri account

  2. Go to Templates → WhatsApp from the left panel

  3. Click on the Interactive Templates tab

  4. Select Create Interactive Template

  5. Enter a short, descriptive template name

  6. From the dropdown, choose Carousel as the interactive message type

  7. Add the main Message Body – e.g., "Explore our top courses"

  8. Scroll to the Action section to add cards

  1. Adding Carousel Cards

  • Click + Add Card

  • For each card, fill the fields:

Card Fields:

  • Media Type: Image or Video

  • Image/Video URL: Add your image/video link

  • Card Body Text: Short description of the item

  • Button Label: CTA (e.g., "Start Learning", "Shop Now", "Know More")

  • Button URL: Link to the product, course, landing page, etc.

  1. Once done, click on Create.

Sample Carousel Template (EdTech – Courses)

Message Body: Explore our most popular online courses and start learning today!

Card 1

Image URL: https://example.com/images/python-course.png

Card Body Text:Python for Beginners – Master coding from scratch.

Button Label: Start Learning

Button URL: https://example.com/courses/python

Card 2

Image URL:https://example.com/images/datascience-course.png

Card Body Text:Data Science Bootcamp – From basics to advanced ML.

Button Label: Join Bootcamp

Button URL: https://example.com/courses/datascience

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