# Location Request Message

### **What Are Location Request Message Templates?**

**Location Request Message** templates on Mercuri allow brands to send WhatsApp messages that prompt users to **share their live or current location with just a single tap.** This removes the need for typing addresses manually, reduces errors, and speeds up processes such as delivery, service visits, and appointment-based navigation.

Location request messages help businesses **collect precise GPS locations** directly from customers.

Typical use cases include:

* **Delivery address confirmation** (e.g., “Share your location for faster delivery”)
* **Service visit coordination** (e.g., AC repair, cleaning, electrician)
* **Appointment arrival guidance** (e.g., technician or field agent locating the customer easily)
* **Lead verification** (e.g., ensuring the customer is within a serviceable area)

***

#### **Use Case: Technician Visit – Locate Customer Easily**

<figure><img src="/files/tdsHjAL1kfqR9FqN9cqj" alt=""><figcaption></figcaption></figure>

Send a location request before a technician leaves for the appointment. This ensures accurate navigation and reduces delays caused by incorrect or incomplete addresses.

**Message Example:**

> Hi there! Our technician is on the way. Please share your location so we can reach you without delay.
>
> **Button:**
>
> Share Location

**Why it works:**

* Avoids address confusion
* Reduces time spent calling customers for directions
* Improves service experience

**Industry examples:**

* Home Services (AC repair, electrician, cleaning)
* Logistics & Delivery
* Healthcare (home sample collection)
* Real estate visits

***

#### How to Create a Location Request Message Template on Mercuri

{% embed url="<https://youtu.be/GYkNm4L07WM?si=uOYwyFJCAY7SkqMo>" %}

1. Log in to your Mercuri account
2. Go to **Templates → WhatsApp** in the left-side panel
3. Click on the **Interactive Templates tab**
4. Select **Create Interactive Template**
5. The template creation page will open
6. Enter a short and descriptive template name.
7. From the dropdown, select the interactive message type as **Location Request Message.**
8. **Add Your Body Message Content:** Write a clear instruction asking the user to share their location.

   **Example:**

   > Hi there! Our technician is on the way. Please share your current location so we can reach you on time.
9. **(Optional) Add a Footer:** Use the footer to add extra context, such as support contact or terms.
10. **Location Sharing Behavior**

* **Location Request templates** on Mercuri automatically display a **“Share Location”** prompt to the user. You **do not need to manually add any buttons**.&#x20;
* Once the user receives the message, WhatsApp will show the native location-sharing flow on mobile.

11. **Review & Submit for Approval:** Once done, review the template and click **Create** to submit it for WhatsApp approval.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.mercuri.cx/features/templates/whatsapp-templates/whatsapp-interactive-templates/use-cases-whatsapp-interactive-templates/location-request-message.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.