Install Mercuri in HubSpot
Go to the Installation Page:
Visit https://www.mercuri.cx/hubSpot to begin the installation.
Authorize Mercuri in HubSpot:
Click Install App and log into your HubSpot account.
Review the requested permissions and click Allow and Install.
Create a Mercuri Account:
After installing the app, sign up for a Mercuri account if you haven’t already.
Onboard a Phone Number:
Add a phone number to your Mercuri account to start sending and receiving messages.
Navigate to Settings > Channels > SMS in Mercuri and complete the SMS onboarding process.
Here's the link to help you get started with SMS: https://docs.mercuri.cx/sms-integration
Navigate to Settings > Channels > WhatsApp in Mercuri and complete the WhatsApp onboarding process.
Here's the link to help you get started with WhatsApp: https://docs.mercuri.cx/whatsapp-integration
What happens during connection:
Mercuri receives an OAuth token to call HubSpot APIs on your behalf.
Mercuri creates webhook subscriptions to listen to contact changes/conversation events (so messages get logged to HubSpot timelines).
Last updated