> For the complete documentation index, see [llms.txt](https://docs.mercuri.cx/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.mercuri.cx/integrations-guide/pipedrive/using-mercuri-in-pipedrive/dlp-in-pipedrive-viewing-message-logs.md).

# DLP in Pipedrive: Viewing Message Logs

<figure><img src="https://392978341-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsZtOBCP9JV8XEWJpUU4t%2Fuploads%2FmTXp3F9VOnAzPrZm3e0Y%2FMessage%20Logs.png?alt=media&amp;token=921a8231-8b24-49d0-8acb-42fb431b7752" alt=""><figcaption></figcaption></figure>

Mercuri CX ensures Data Loss Prevention (DLP) by maintaining message logs for every contact, directly within Pipedrive. This provides a transparent record of all communications for compliance and context.

1. **Accessing Logs:**

* Navigate to either the Deals page or the Contacts page.
* Select the contact whose communication history you want to review.

2. **View Conversation History**:&#x20;

* The complete log of messages, along with timestamps, will be displayed. Includes both WhatsApp and SMS communications.

3. **Why It Matters:**&#x20;

* Supports compliance with record-keeping policies.&#x20;
* Helps sales teams maintain context before reaching out.&#x20;
* Provides smooth handovers between team members by showing the full history.