> For the complete documentation index, see [llms.txt](https://docs.mercuri.cx/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.mercuri.cx/mercuri-docs-es/caracteristicas/automations/fluxo-de-trabalho-automatizado-para-empresas-de-comercio-eletronico.md).

# Fluxo de trabalho automatizado para empresas de comércio eletrônico

### Descripción general de los diferentes tipos de automatización en negocios de comercio electrónico

<table><thead><tr><th width="175.4000244140625">Automation Type</th><th>Descripción</th><th width="264.5999755859375">¿Por qué deberías enviar un mensaje?</th><th>Ejemplo</th></tr></thead><tbody><tr><td>Cart_abondoned</td><td>El usuario agrega productos al carrito pero no completa el pedido</td><td>Recordatorio u oferta para completar la compra</td><td>"<em>¡Hola [Name], tu carrito te está esperando! Completa tu pedido ahora y obtén un 10% de descuento hoy.</em>"</td></tr><tr><td>Order_cancelled</td><td>Cancela un pedido</td><td>Reconocer la cancelación o pedir comentarios al cliente</td><td>"<em>Hola [Name], tu pedido ha sido cancelado. Nos gustaría saber por qué — ayúdanos a mejorar.</em>"</td></tr><tr><td>Fulfilment_created</td><td>El pedido está empacado y listo para ser enviado</td><td>Informar al usuario sobre el estado de preparación y los próximos pasos</td><td>"<em>¡Buenas noticias, [Name]! Tu pedido ha sido empacado y será enviado pronto.</em>"</td></tr><tr><td>Order_created</td><td>El usuario realiza exitosamente un pedido</td><td>Confirmación del pedido y fecha estimada de entrega</td><td>"<em>Gracias por tu pedido, [Name]! El producto será entregado antes del [Date]</em>"</td></tr></tbody></table>


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