# Cómo sincronizar segmentos de Shopify con Mercuri CX

{% embed url="<https://youtu.be/UPEZNxaOkS8>" %}

1. Ve a la **Contacts section** en tu panel de control de Mercuri CX.
2. En el panel de **Contacts**, haz clic en **Contact List**. En la lista de contactos, verás un botón etiquetado como **Sync Shopify Segments**.
3. Haz clic en este botón para comenzar a sincronizar tus segmentos de Shopify con Mercuri CX.
4. El proceso de sincronización tardará aproximadamente de 5 a 10 minutos en completarse.

{% hint style="info" %}
Aunque Shopify actualiza las listas de segmentos en tiempo real, Mercuri CX actualiza estas listas cada **24 horas**.\
Si deseas actualizar la lista antes del ciclo de 24 horas, simplemente haz clic nuevamente en **Sync Shopify Segments**.
{% endhint %}


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