> For the complete documentation index, see [llms.txt](https://docs.mercuri.cx/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.mercuri.cx/mercuri-docs-pt/caracteristicas/introducao-mercuri-api/faqs.md).

# FAQs

<details>

<summary>Onde posso encontrar o Phone Number ID do meu número WhatsApp / SMS?</summary>

<figure><img src="https://392978341-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsZtOBCP9JV8XEWJpUU4t%2Fuploads%2FCeD9NfP43N4ElPRnT507%2Fnumber%20id%20.png?alt=media&#x26;token=65e73d66-5688-4094-86e1-df70661cd017" alt=""><figcaption></figcaption></figure>

1. Navegue até **Settings → Channels** na barra lateral esquerda.
2. Na seção **Channel Configurations**, selecione o canal **WhatsApp** / **SMS**.
3. Localize seu número registrado de WhatsApp/SMS e clique no menu de **três pontos (⋮)** à direita.
4. Nas opções do dropdown, clique em **Copy Phone Number ID**.

📌 *Consulte as áreas destacadas na imagem para facilitar a navegação.*

</details>

<details>

<summary>Como encontrar o Template ID de qualquer template WhatsApp / SMS?</summary>

<figure><img src="https://392978341-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsZtOBCP9JV8XEWJpUU4t%2Fuploads%2FMOflroWHUXRCOKhANO8Z%2Fimage.png?alt=media&#x26;token=090e62df-27e4-4f4a-8991-4f4b4ad42a3b" alt=""><figcaption></figcaption></figure>

1. Navegue até **Templates → WhatsApp/SMS** na barra lateral esquerda.
2. Localize o template para o qual deseja copiar o **Template ID**.
3. No canto inferior direito do card do template, clique no menu de **três pontos (⋮)**.
4. Nas opções do dropdown, selecione **Copy Template ID**. O ID será copiado para a área de transferência.

📌 *Consulte as áreas destacadas na imagem para orientação.*

</details>


---

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