Mercuri Docs
  • Welcome to Mercuri
  • 📩Communication Channels
    • WhatsApp Integration
      • Prerequisites
      • Onboarding on WhatsApp Business
      • Creating Your First WhatsApp Template
      • FAQ
    • SMS Integration
      • SMS Policies
      • Getting started with TFN
      • TFN verification process
      • Issues with TFN verification
      • SMS Length
  • 🧤Features
    • Conversations Inbox
    • Marketing
    • Contacts
    • Users Management
    • WhatsApp Widget
  • 🛍️Integrations Guide
    • Pipedrive
      • Install the Mercuri in Pipedrive
      • Using Mercuri in Pipedrive
        • SMS & WhatsApp Inbox
        • Configuring SMS
        • Adding Agents to the Shared Inbox
        • SMS and WhatsApp Marketing
    • Microsoft Teams
      • Install the Mercuri App in Microsoft Teams
      • Configure Mercuri for Microsoft Teams
      • WhatsApp Onboarding
      • How to use Mercuri?
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Welcome to Mercuri

Overview

NextWhatsApp Integration

Last updated 1 month ago

What is Mercuri?

Mercuri is a powerful communication platform designed to streamline customer engagement through SMS and WhatsApp. It integrates seamlessly with platforms such as , , , and , enabling businesses to manage customer interactions and marketing campaigns from a centralized interface.

Key Features of Mercuri:

  • Multi-Platform Integration: Connects with leading platforms like , , , and to consolidate customer conversations.

  • Campaign Management: Supports SMS and WhatsApp marketing campaigns with performance tracking.

  • Two-Way Conversations: Allows real-time customer engagement via both SMS and WhatsApp.

  • AI-Driven Lead Engagement: Use AI to qualify leads, handle inquiries, and automate follow-ups.

  • WhatsApp Catalog and WhatsApp Flows Integration

Wix
Shopify
Microsoft Teams
Pipedrive
Wix
Shopify
Microsoft Teams
Pipedrive