Welcome to Mercuri
Overview
What is Mercuri
Mercuri is a powerful communication platform designed to streamline customer engagement through SMS and WhatsApp. It integrates seamlessly with platforms such as Wix, Shopify, Microsoft Teams, and Pipedrive, enabling businesses to manage customer interactions and marketing campaigns from a centralized interface.
Key Features of Mercuri:
Multi-Platform Integration: Connects with leading platforms like Wix, Shopify, Microsoft Teams, and Pipedrive to consolidate customer conversations.
Campaign Management: Supports SMS and WhatsApp marketing campaigns with performance tracking.
Two-Way Conversations: Allows real-time customer engagement via both SMS and WhatsApp.
AI-Driven Lead Engagement: Use AI to qualify leads, handle inquiries, and automate follow-ups.
WhatsApp Catalog and WhatsApp Flows Integration
Your Guide to Using Mercuri CX
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