Mercuri Docs
  • Welcome to Mercuri
  • 📩Communication Channels
    • WhatsApp Integration
      • Prerequisites
      • Onboarding on WhatsApp Business
      • Creating Your First WhatsApp Template
      • FAQ
    • SMS Integration
      • SMS Policies
      • Getting started with TFN
      • TFN verification process
      • Issues with TFN verification
      • SMS Length
  • 🧤Features
    • Conversations Inbox
    • Marketing
    • Contacts
    • Users Management
    • WhatsApp Widget
  • 🛍️Integrations Guide
    • Pipedrive
      • Install the Mercuri in Pipedrive
      • Using Mercuri in Pipedrive
        • SMS & WhatsApp Inbox
        • Configuring SMS
        • Adding Agents to the Shared Inbox
        • SMS and WhatsApp Marketing
    • Microsoft Teams
      • Install the Mercuri App in Microsoft Teams
      • Configure Mercuri for Microsoft Teams
      • WhatsApp Onboarding
      • How to use Mercuri?
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Welcome to Mercuri

Overview

What is Mercuri?

Mercuri is a powerful communication platform designed to streamline customer engagement through SMS and WhatsApp. It integrates seamlessly with platforms such as Wix, Shopify, Microsoft Teams, and Pipedrive, enabling businesses to manage customer interactions and marketing campaigns from a centralized interface.

Key Features of Mercuri:

  • Multi-Platform Integration: Connects with leading platforms like Wix, Shopify, Microsoft Teams, and Pipedrive to consolidate customer conversations.

  • Campaign Management: Supports SMS and WhatsApp marketing campaigns with performance tracking.

  • Two-Way Conversations: Allows real-time customer engagement via both SMS and WhatsApp.

  • AI-Driven Lead Engagement: Use AI to qualify leads, handle inquiries, and automate follow-ups.

  • WhatsApp Catalog and WhatsApp Flows Integration

NextWhatsApp Integration

Last updated 16 days ago