> For the complete documentation index, see [llms.txt](https://docs.mercuri.cx/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.mercuri.cx/features/contacts.md).

# Contacts

<figure><img src="/files/zyVgeztvCHWRHJdMS6jI" alt=""><figcaption><p>Contacts </p></figcaption></figure>

### Sync Contacts from Integrations

Mercuri automatically syncs contacts from connected platforms, making it easy to manage your lists.

* **Wix** – Syncs customer contacts from your Wix store.
* **Shopify** – Imports customer data directly from Shopify.
* **Pipedrive** – Pulls in leads and deals from your CRM.
* **Microsoft Teams** – Syncs contacts from Teams conversations and shared data.

***

### Bulk Upload via CSV&#x20;

<figure><img src="/files/wBjNnPLIq4jWjwafwkvB" alt=""><figcaption><p>Bulk upload via CSV</p></figcaption></figure>

1. Navigate to **Contacts.**
2. Click **Import Contacts**.
3. Upload a **CSV file** containing:
   * **Phone Numbers (required)**
   * **Names (optional)**
   * **Custom Fields** (e.g., email, location, tags)
4. Map the columns to ensure accurate data import.
5. Click **Upload & Save** to complete the process.

***

### Manually Add contacts&#x20;

<figure><img src="/files/3ZzdmriGQ8jBByRhrtdS" alt=""><figcaption><p>For manually adding contacts</p></figcaption></figure>

1. Navigate to **Contacts.**
2. Click **Add Contact**.
3. Enter the contact’s details:
   * **Name** (optional but recommended)
   * **Phone Number** (required)
   * **Email** (required)
   * **Subscription Status**
4. Click **Save** to add the contact.

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### Editing or deleting contacts&#x20;

1. Navigate to the **Contacts** section in the Mercuri CX dashboard.
2. Click on the contact you wish to **edit** or **delete**.
3. A side panel will appear on the right side of the screen.
4. At the top of this panel, you will see **Edit** and **Delete** options. Click the desired option to proceed.

{% hint style="info" %}
Any changes made to contacts in the Mercuri CX dashboard will automatically reflect in the respective connected platforms such as **Wix, Shopify,** and **Pipedrive**. This ensures consistency and eliminates the need for manual updates across platforms
{% endhint %}