How to Connect Your Facebook Catalog to WhatsApp (to Show Live Stock)

If you want your customers on WhatsApp to see the latest stock of your products, you first need to create a Facebook Catalog, upload your products, connect it to your Wix store, and finally link it with WhatsApp.

This way:

• Your product list stays updated automatically.

• Customers can browse what’s really in stock.

• You don’t have to manually change products on WhatsApp every time stock changes.

We’ll do this in 3 simple steps.

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Step 1: Create a Facebook Catalog

Why: The catalog is like your online product list. It stores details like product names, prices, and stock. Without this, you can’t show products on WhatsApp.

How to do it:

1. Go to Meta Commerce Manager.

2. Click Get Started.

3. Choose Create a Catalog.

4. Select Ecommerce → click Next.

5. Pick Upload Product Info (so you can upload your products directly).

6. Choose the Catalog Owner (the account that will manage this catalog).

7. Give your catalog a name (example: “My Store Products”).

8. Click Create → then View Catalog.

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Step 2: Add Your Products to the Catalog

Why: Your catalog is empty right now. Adding products tells Meta what items you want to display on WhatsApp.

How to do it:

1. Inside Meta Commerce Manager, go to Catalog → Data Sources.

2. Choose Data Feed → click Next.

1. When asked, “Are you ready to upload your spreadsheet?” → select Yes → click Next.

2. Under upload options, choose Use a URL (this lets your catalog update automatically when products change).

📌 Note: Don’t close this tab! You’ll need to copy the URL from Wix in the next step and paste it here.

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Step 3: Connect Your Catalog to Wix

Why: Wix is where your products live. By connecting Wix to the catalog, your stock and prices will stay in sync without you updating it manually.

How to do it:

1. In a new browser tab, open Wix → Marketing Integrations.

1. Find Facebook Catalog → click Connect.

2. Click Get Your Data Feed → copy the URL shown in the pop-up.

3. Go back to Meta Commerce Manager (Step 2 tab).

4. Paste the URL in the Enter URL box → click Next.

5. Choose how often you want updates (daily/hourly).

6. Add a name for this data source → pick a default currency.

7. Click Upload.

Your products are now in a Facebook Catalog and synced with Wix. Next, you’ll connect this catalog to WhatsApp Business so your customers can view the latest stock directly while chatting with you.

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Step 4 : Connect the Catalog to WhatsApp Business

Why: This is the final step! Connecting the catalog to WhatsApp lets you actually show your products inside WhatsApp chats. Customers can browse, add to cart, and you can send them product messages directly.

How to do it:

1. Go to Meta Business Suite → Settings (or open Business Manager → Business Settings).

2. Click All Tools.

3. Select WhatsApp Manager.

4. Choose the WhatsApp Business account you want to link.

5. In the left menu, click Catalog.

6. Click Choose a Catalog.

7. From the dropdown, select the catalog you created earlier.

8. (Optional) Click View Catalog to double-check your products.

9. Click Connect Catalog.

Your catalog is now live on WhatsApp Business.