Marketing
Mercuri allows businesses to send SMS and WhatsApp marketing messages to engage customers, promote offers, and drive sales.
Last updated
Mercuri allows businesses to send SMS and WhatsApp marketing messages to engage customers, promote offers, and drive sales.
Last updated
Log in to .
Navigate to the Marketing section in the dashboard.
Click Create Campaign.
Audience:
Choose your target segment from saved lists.
Select existing contacts from your Mercuri contact list.
Content
Select SMS or WhatsApp based on your business’s preferred communication channel.
SMS Marketing: Ideal for quick promotions, reminders, and offers.
WhatsApp Marketing: Requires pre-approved message templates for outbound messages.
Create Your Message
For SMS:
Write a short and engaging message.
Personalize it with placeholders (e.g., {{name}}
).
Keep it under 160 characters to avoid extra costs.
Example:
"Hi {{name}}, enjoy 20% off your next purchase at [Your Brand]! Use code SAVE20. Shop now: [link] Reply STOP to opt out."
For WhatsApp:
Fill in the required placeholders.
Add interactive buttons for quick replies or website links.
Example Template:
"Hi {{name}}, we have an exclusive offer just for you! Get 20% off your next purchase. Tap below to claim: [button: Shop Now]."
Schedule :
Click Send immediately to launch instantly.
Or select Schedule for Later to send out the campaign for a specific date and time.
Overview:
Review the campaign details and preview your message before sending.
Click on Send campaign.
Customer contacts can also be uploaded as a CSV file from the Contacts section in the dashboard. [
Select a pre-approved template or create a new template.