Connecting Mercuri AI to the Gorgias Chat Widget.

Mercuri is the only AI chatbot that handles conversations directly in your Gorgias chat. To launch it on your website, all you need to do is plug the AI bot into the Gorgias widget.

Plugging Mercuri into your CURRENT Gorgias widget (recommended)

The easiest and recommended way to launch Mercuri on your website is by connecting it to your existing Gorgias widget. This way, Mercuri will be available to your customers within the integrated Gorgias widget connected to your store. To establish the connection, just provide us with your preferred Chat widget ID, and we will connect your bot accordingly.

Widget Setup link