Mercuri Docs
  • Welcome to Mercuri
  • WhatsApp Integration
    • Prerequisites
    • Onboarding on WhatsApp Business
    • Creating Your First WhatsApp Template
  • SMS Integration
    • SMS Policies
    • Getting started with TFN
    • TFN verification process
    • Issues with TFN verification
    • SMS Length
  • Inbox
  • Marketing
  • Adding Users
  • 🛍️Integrations Guide
    • Pipedrive
      • Install the Mercuri in Pipedrive
      • Using Mercuri in Pipedrive
        • SMS & WhatsApp Inbox
        • Configuring SMS
        • Adding Agents to the Shared Inbox
        • SMS and WhatsApp Marketing
    • Microsoft Teams
      • Install the Mercuri App in Microsoft Teams
      • Configure Mercuri for Microsoft Teams
      • Using Mercuri in Microsoft Teams
        • SMS & WhatsApp Inbox
        • Sending SMS and WhatsApp Campaigns
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  1. Integrations Guide
  2. Microsoft Teams

Configure Mercuri for Microsoft Teams

Onboard a Phone Number:

  1. Add a phone number to your Mercuri account to start sending and receiving messages.

  2. Navigate to Channels > SMS in Mercuri and complete the SMS onboarding process.

    1. Here's the link to help you get started with SMS: https://docs.mercuri.cx/sms-integration

  3. Navigate to Channels > WhatsApp in Mercuri and complete the WhatsApp onboarding process.

    1. Here's the link to help you get started with WhatsApp: https://docs.mercuri.cx/whatsapp-integration

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Last updated 8 days ago

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