> For the complete documentation index, see [llms.txt](https://docs.mercuri.cx/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.mercuri.cx/features/ai-assistants/predefined-ai-assistants-in-mercuri-cx/how-to-set-up-ai-agents.md).

# How to Set Up AI Agents

Once your AI agents are trained on your business data, setting them live is straightforward:

1. **Navigate to the AI Assistants section** on your Mercuri CX dashboard.
2. There, you will see the **predefined AI agents** — Sales Agent, Order & Shipping Agent, and Booking Agent.
3. To activate any AI agent, simply **enable** the one(s) you want to deploy. For example, you can enable just the Sales Agent if you want to start with product queries, or all three for full automation.

<figure><img src="/files/D4a0N2ut5XZVTmZGTEVP" alt="" width="375"><figcaption></figcaption></figure>

4. Before going live, you can **test each AI agent** by running conversations on a test number to ensure responses are accurate and aligned with your brand.

*<mark style="color:blue;">**Want to know how to test AI Agents?**</mark>* [*<mark style="color:blue;">**Click here**</mark>*](/features/ai-assistants/how-to-add-ai-agents-to-your-business-in-mercuri-cx/what-are-test-and-live-mode.md#how-to-set-up-the-test-mode-in-mercuri-cx)

5. Once satisfied, **make the AI agent live**, it will start handling real customer queries within minutes, providing instant and automated support.

*<mark style="color:blue;">**Need help going live with your AI Agents?**</mark>* [*<mark style="color:blue;">**Click here.**</mark>*](/features/ai-assistants/how-to-add-ai-agents-to-your-business-in-mercuri-cx/what-are-test-and-live-mode.md#how-to-activate-live-mode-in-mercuri-cx)
