> For the complete documentation index, see [llms.txt](https://docs.mercuri.cx/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.mercuri.cx/features/users-management/instance-permission/widget-permissions-how-to-assign-and-use.md).

# Widget Permissions: How to Assign and Use

Widget permissions allow team members to **manage customer-facing WhatsApp chat widgets** on websites through the Mercuri dashboard. By assigning this permission, users can customize chat greetings, configure starter messages, upload logos, set widget location, and add responders.

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#### **Steps to Assign Widget Permission:**

1. Navigate to **Settings** from the left sidebar.
2. Click on **Teams**.
3. Select **Add User** or choose an existing user to configure permissions.
4. Click on **Configure Permissions**.
5. In the permissions window, go to the **Instance Permissions** tab.
6. Locate the **Widget** section.
7. Enable or disable specific permissions based on the level of access you want to provide.

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#### **Permission Types**

<figure><img src="/files/RESgWqW6W3hwJzQKpyBv" alt="" width="563"><figcaption></figcaption></figure>

Widget permissions are divided into types to control **what level of access a team member has over the widget**.

**1. View Widget**

* Allows team members to **see existing WhatsApp widget settings** on the Mercuri dashboard without making changes.
* **Example:** A team lead wants to review the greeting text, starter messages, and widget location, but should not modify any of these settings. Assigning the **View Widget** ensures oversight without the risk of accidental edits.

**2. Manage Widget**

* Grants team members the ability to **create, edit, and delete WhatsApp widgets**, including customizing greeting text, message starter text, uploading logos, aligning the widget, and adding responders
* **Example:** A customer support agent needs to set up a WhatsApp widget with a customized greeting, assign responders, and deploy it on the website. Granting **Manage Widget** lets them configure and publish the widget independently.