# How to Sync Users and Manage Permissions Across Mercuri CX and Pipedrive
Clients have the option to sync users (*team members of your business*) directly from Pipedrive into Mercuri, making it easy to manage access and permissions.
**Steps to Sync Users:**
1. Navigate to **Settings** in Mercuri CX Dashboard.
2. Go to the **Teams** section.
3. In the top-right corner, click on **Sync Users from Pipedrive.**
4. The user's details will be synced across the platform. You can edit the user details and assign permissions by selecting a particular user from the user list.
5. **User Permission:** Tailor user access in Mercuri CX by assigning specific permissions across different modules. Each module offers deeper levels of control for enhanced security and operational clarity.
* **Dashboard:** View or manage dashboard access.
* **Conversation:** Send and receive messages, view conversations.
* **Contacts:** View, manage, upload, or download contacts.
* **Marketing:** Create, manage, and send campaigns.
* **Billing:** Access and manage invoices, subscriptions.
* **Integrations:** Configure and manage third-party integrations.
* **Automation & Reports:** Control access to workflows and analytics.
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