Automated workflow for e-commerce businesses
For Shopify and Wix e-commerce businesses, automating communication based on website user behavior helps improve engagement and retention.
Last updated
For Shopify and Wix e-commerce businesses, automating communication based on website user behavior helps improve engagement and retention.
Last updated
User adds producst to cart but doesn't complete order
Reminder or offer to complete purchase
"Hey [Name], your cart is waiting! Complete your order now and get 10% off today !"
cancels an order
Acknowledge cancellation or ask for feedback from the customer
"Hi [name], your order has been cancelled. We'd like to know why -help us improve"
order is packed and ready to be shiped
Inform user of the fulfillment status and next steps
"Good news, [Name]!Your order has been packed and will ship soon."
user successfully places a order.
order confirmation and estimated delivery.
"Thanks for your order,[Name]! The product will be delivered by [Date]"