> For the complete documentation index, see [llms.txt](https://docs.mercuri.cx/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.mercuri.cx/communication-channels/sms-integration/tfn-verification-process.md).

# TFN verification process

### Documents for TFN verification:

<figure><img src="/files/wl5MGrdR62KKyQn5SDsP" alt=""><figcaption></figcaption></figure>

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**Business Information:**

* Legal Business Name (matching official records)
* Business Address (official registered location)
* Business Website URL
* Industry Category (e.g., Retail, Healthcare, Finance)

**Authorized Contact Information:**

* Contact Name (person authorized to submit the request)
* Contact Email and Phone Number

<figure><img src="/files/mjaN2nGW9EENiScqeWFR" alt=""><figcaption></figcaption></figure>

**Messaging Use Case:**

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* A detailed description of the messaging purpose (e.g., customer support, appointment reminders, promotional campaigns)
* Estimated Monthly Message Volume

**Opt-In Process Details:**

* Description of how users consent to receive SMS (e.g., web forms, in-store sign-ups, or SMS keywords)
* Screenshots of the opt-in page or sample opt-in keywords

**Messaging Content Samples:**

* At least two sample messages representing typical use cases (e.g., order confirmation, promotional offers)

<figure><img src="/files/6AubC0yeSJuKqdxBYkhJ" alt=""><figcaption></figcaption></figure>

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