FAQ

If your WhatsApp number is pending, follow these steps to complete the registration:

Check if you’ve exceeded the registration limit
- WhatsApp allows only 10 registration attempts per phone number within a 72-hour period.
- If you’ve made 10 attempts, you will receive error code 133016, and you will need to wait 72 hours before trying again.
Ensure you have the correct PIN
- When registering your phone number, you must enter the 6-digit PIN you received via SMS or voice call.
- If you did not receive a PIN, try requesting it again or check if your number is blocked due to too many attempts.
Contact Mercuri Support
- If you continue to face issues, reach out to our support team. We can help you verify the status of your phone number and guide you through the next steps.

Last updated 29 days ago

If your WhatsApp number is pending, follow these steps to complete the registration:

Check if you’ve exceeded the registration limit
- WhatsApp allows only 10 registration attempts per phone number within a 72-hour period.
- If you’ve made 10 attempts, you will receive error code 133016, and you will need to wait 72 hours before trying again.
Ensure you have the correct PIN
- When registering your phone number, you must enter the 6-digit PIN you received via SMS or voice call.
- If you did not receive a PIN, try requesting it again or check if your number is blocked due to too many attempts.
Contact Mercuri Support
- If you continue to face issues, reach out to our support team. We can help you verify the status of your phone number and guide you through the next steps.

Last updated 29 days ago