> For the complete documentation index, see [llms.txt](https://docs.mercuri.cx/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.mercuri.cx/communication-channels/sms-integration/sms-length.md).

# SMS Length

### 1. How Many Characters Can You Send in One SMS?

* **Standard Messages (GSM-7 Encoding):** Up to **160 characters** per message.
* **Messages with Special Characters like emoji and Chinese characters (UCS-2 Encoding):** Up to **70 characters** per message.

### 2. What Happens If Your Message is Longer?

If your message is longer than the limit:

* **Standard SMS (GSM-7):** Messages are split into **chunks of 153 characters** each and sent separately.
* **Messages with Special Characters (UCS-2):** Messages are split into **chunks of 67 characters** each.

For example:

* A **161-character message** will be split into **two messages** (153 + 8 characters).
* A **71-character message with emojis** will be split into **two messages** (67 + 4 characters).

### 3. Why Do Special Characters Reduce the Limit?

Special characters (like emojis, Chinese script, or fancy quotation marks) use a different encoding system, which reduces the number of characters allowed in one message.

### 4. How to Avoid Extra SMS Costs

* **Keep Messages Short:** Try to stay within **160 characters** for regular text.
* **Avoid Special Characters:** Emojis and special symbols can reduce your character limit.
* **Check Before You Send:** Use Mercuri’s built-in SMS counter to see how many messages will be sent.

***

#### Example of SMS Length & Cost

| Message Type                         | Characters      | Sent As       |
| ------------------------------------ | --------------- | ------------- |
| Hello! Your order is confirmed.      | 30              | 1 SMS         |
| Your order #12345 is 🚀 on its way!  | 40 (emoji used) | 1 SMS (UCS-2) |
| Long message with 161+ characters... | 161             | 2 SMS         |

### Final Tips

* Stick to simple text when possible.
* Use abbreviations smartly but keep messages clear.
* Always preview your message to avoid surprises.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.mercuri.cx/communication-channels/sms-integration/sms-length.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
